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2nd line support

2nd line support - Technical Support Engineer - Service Desk Engineer - Desktop Engineer - Microsoft Desktop Windows - Windows Server - Exchange - Cisco CCNA (routing, switching, firewalls) - Salary of between £23,000 - £26,000 - City of Manchester


I am looking for a 2nd line support - Technical Support Engineer - Service Desk engineer who will be an integral part of a newly formed Managed Service, service desk team in the heart of Manchester!


Key Skills:



  • Microsoft Desktop Windows 7/10

  • Microsoft Windows Server 2012/2016

  • Microsoft Exchange 2010/2016

  • Cisco CCNA & Networking Experience

  • IT Service Desk Environment

  • Great Customer Service Skills


Your main responsibility will be to provide 2nd/3rd line support within a Microsoft arena, and will be focused upon day to day delivery of service solutions which will need to be completed in an effective manager adhering to the SLA's.


Salary for this Manchester based 2nd line support - Technical Support Engineer - Service Desk Escalations Engineer is between £23,000 - £26,000