Tier 3 Service Desk Engineer
Tier 3 Service Desk Engineer - Escalations Engineer - Senior Support Engineer - Manchester - I am looking for a meticulous Support Engineer to be an Escalations point within the Service Desk - if you have excellent customer facing skills and happy to get involved in project work and go on site from time to time then this could be the role for you.
Windows Server 2008 and 2012/R2, and 2016
Virtualisation technologies - VMWare \ Hyper-V \ XenServer
Exchange 2010, 2013, 2016
Office 365 administration - cloud \ hybrid solutions
Google G Suite administration
GPO creation and maintenance
Active Directory, DNS and DHCP
Veeam experience would be beneficial
You will be comfortable owning incidents through to resolution, mentoring junior staff members and site visits for implementation or technical cover.
The main responsibility of this role is to provide an escalation point in a Tier 3 domain within the Microsoft operating & application arena along with essential general system administration tasks.
The role is based on resolving technical support tickets as part of a team on a busy Service Desk.
The role is focused upon day to day delivery of technical support which needs to be completed in an effective manner with attention to detail and accuracy.
The nature of the business requires a high level of technical knowledge, flexibility, common sense and initiative.
If this role is of interest to you please APPLY NOW for a swift response!
- Rate: £24000 - £26000 per annum
- Type: Permanent
- Industry: IT
- Recruiter: Reflex Computer Recruitment Ltd
- Tel: 01737 778282
- Fax: 01737 778950
- Email: to view click here
- Posted: 2018-04-16 11:01:42 -
- View all Jobs from Reflex Computer Recruitment Ltd
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