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IT Support Engineer

IT Support Engineer - Desktop Support - 1st /2nd Line Service Desk Engineer - Telecoms - MSP - Desktop -Windows Server - Exchange - Networking - VMware - Virtualisation - Bolton - Lancashire - £23,000 - £25,000 + On Call Allowance + Company Benefits for a Leading Telecoms Provider based close to the Bolton, Greater Manchester location.

Brief Summary:

My client is one of the fastest growing privately owned technology businesses in the UK and is continuing to accelerate their growth.

They are currently seeking a IT Desktop Engineer - 1st Line Support Analyst - 2nd Line Support Engineer required by a leading Unified Communications Provider based close to the Bolton, Greater Manchester location.


  • IT Support Engineer will provide 1st line support to internal staff and clients when required

  • Undertake analysis, diagnostics and resolution of IT problems

  • Logging IT tickets and solving problems which occur within the user environment

  • 1st Line / 2nd Line Support Engineer will complete activities to achieve role KPI's such as tickets, orders, emails, phone calls etc.


  • Experience within a 1st - 2nd line with MSP background or current experience

  • VMware and Virtualisation experience required

  • Windows Server background

  • Good technical knowledge in Windows Servers, Active Directory and MS Exchange

  • Good general knowledge in networking i.e.

    TCP/IP and Firewalls

Salary - up to £25,000 PA +On Call Allowance + Fantastic Company Benefits and Career Opportunities!

So, if you are an experienced IT Support Engineer - Service Desk Engineer with expertise in VMware and Virtualisation I would be very interested in hearing from you.

My client is looking to reward the successful candidate a starting salary of up to £25,000 PA + On Call Allowance + Company Benefits and Excellent Career Potential!