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2nd Line - Network Support - Exchange - Firewalls - Helpdesk

2nd Line Support Engineer - Network Support Engineer - Network Support Technician - Tier 2 Service Desk Engineer - IT Support Engineer - Support Technician - Service Desk Engineer - Helpdesk - Service Desk - Technical Support - Windows Server - AD - Citrix - Exchange - Network - Routers - Switches - Virtualisation - Manchester - £21,000 pa plus Company Benefits!


  • Tasked to assist the Service Desk with the delivery of ICT managed support services

  • Network Support Engineer will resolve service calls as directed by the Service Desk

  • Provide technical assistance and report service issues in accordance with the Service Desk policies

  • Service Desk Engineer will assist with project work as directed by the Technical Operations department

  • Assist with project work as directed by the Technical Operations department

Technical Skills:

  • Troubleshooting and maintaining a switched network: HP / Aruba / Cisco

  • Troubleshooting and maintaining Firewalls / Internet filtering: Smoothwall / SonicWall / Cisco

  • Windows Servers 2003 / 2008 / 2012

  • Active Directory

  • Exchange 2003 / 2010 / 2013

  • Citrix - XenDesktop / XenApp / Receiver

  • Virtualisation Technologies - VMware ESXi / Hyper-V

Tier 2 Service Desk Engineer - 2nd Line Support Engineer based in Manchester with a starting salary of £21,000pa + Benefits and Excellent Career Potential!

We are currently recruiting for this IT Support Engineer - Support Technician role with immediate effect and considering all potential candidates immediately so, APPLY NOW!

Reflex, established since 1990, is a successful independent IT Recruitment Consultancy.

We are a proud member of the Recruitment and Employment Confederation (REC) and we strongly believe in ethical recruitment building long term relationships with both clients and candidates.

We are ideally qualified to offer clients the best possible solution in fulfilling their computer personnel requirements; whether they are regional, national or international.