Network Engineer - 3rd Line Support
Network Engineer - 3rd Line Support - Network Analyst - CCNP / JNCIS - WAN - TCP/IP - Glasgow, Scotland - £45,000 + benefits - I am looking for a 3rd line support / network engineer to join a well-respected organisation to work with the service desk and network operations team to provide a broad spectrum of support and customer service to its clients.
Your duties will include resolution of complex network/system incidents in addition to implementing customer service requests on a broad range of networking technologies.
Key required skills/experience:
CCNP Service Provider/ equivalent knowledge.
OR JNCIS-SP/JNCIP-SP/equivalent knowledge.
Experience of managing and troubleshooting JUNOS
Experience of WAN infrastructure support preferably within a Service Provider environment
Extensive experience of Routing Protocols incl.
BGP & OSPF
Extensive experience with TCP/IP protocols
Provide 3rd line network support to all customers for both incidents and service requests.
Deliver Customer Service Excellence.
Technical escalation point for the Service Delivery function
Adhere to strict Service Level Agreements for fault resolutions and service requests completions.
Identify, liaise and manage any escalated faults with 3rd party suppliers for major incidents or network improvements e.g.
If this Network Engineer / 3rd Line Support Engineer role based close to Glasgow, Scotland is of interest paying £45,000 + Benefits is of interest then please Apply Now for a swift response
- Start: ASAP
- Rate: £40000 - £45000 per annum
- Type: Permanent
- Industry: IT
- Recruiter: Reflex Computer Recruitment Ltd
- Tel: 01737 778282
- Fax: 01737 778950
- Email: to view click here
- Posted: 2018-08-10 09:55:16 -
- View all Jobs from Reflex Computer Recruitment Ltd
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