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Head of IT, Service & Product Delivery (Legal) - Manchester

Head of IT, Service & Product Delivery (Legal) - Manchester

£80 to £85k + bonus + benefits

My client, a legal Insurance services company is looking for a Head of IT Product Development to take responsibility for building and managing a high calibre team and the successful operation and development of the key software solutions and services.

They are the leading providers of legal and handling services to the UK general insurance sector.

Currently they provide specialist services to 12 of the UK's 20 largest motor insurers in areas such as counter fraud, costs, credit hire, defendant services, large & complex injury and recoveries.

The candidate will be highly organised, analytical and innovative, with strong negotiation, diplomacy and interpersonal skills.

A sound commercial awareness and ability to work to tight deadlines, anticipate and react to change is essential.
The purpose of the job and its primary objectives:
The role is essential to the future growth and success of the business, it is a great opportunity to drive product innovation and Influence technology product strategies that will future proof the company's digital customer experience.

The successful candidate will maintain and lead the creative engine of the Technology Department.

Main Responsibilities:

Forming part of the IT Leadership team you will work collaboratively across the IT department and the Firm focusing and motivating all staff
You will be responsible for the leadership of the Development, Business Analysts and Testing teams and will recruit, lead, motivate, develop and manage the performance of direct reports, building a high calibre team.

Focus mainly on the customer experience and build products that will engage, entice and excite them
Develop Digital Product Strategy for business, with a focus on increasing customer engagement and experience to drive revenue
Liaise with clients and business representatives to understand the needs of business
Ensure comp

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