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Trade Sales Consultant

Trade Sales Consultant

Location: Chelsea

Salary: 25K - 30K

The Company

Our client is a British luxury furniture and home accessories retailer sourced with an eye for beauty, comfort and unique style.

The Role

Currently recruiting for an experienced Trade Sales Consultant to be based in their Chelsea, London Office.



This is a Full Time role- 40 hours per week- Mon-Fri 9am-6pm (with 1 hour for lunch).

You will be supporting trade customers in their purchases and delivery of products and to deliver the highest standards of customer service to clients.



Use your initiative, sales skills and commercial experience to grow revenue and the reputation of this high end brand.

Role Responsibilities:

? 1st point of Trade contact assisting all UK and International trade clients with their purchases.
? Develop existing trade accounts and create new ones, increase conversion, drive sales and repeat sales.


? UK and International business development with Trade customers.
? Help to develop new customers and work with the retail team to increase revenue for all channels.
? Provide excellent sales performance to exceed sales targets.
? Constantly evaluate the market and competitors.


Administration

? Respond to inbound telephone calls from clients.
? Deal with internal and external emails and prioritise urgency; order enquiries, applications, stock transfers, delivery, warehouse collections.
? Respond to stock enquiries, stock availability, stock suitability
? Liaise with internal departments regarding QC, stock, deliveries, trade online, marketing, showrooms, customer services.
? Oversee orders from start to completion; maintaining good communication with clients throughout
? Reconcile accounts/orders daily on Internal CRM software
? Chasing outstanding funds on reserved orders
? Manage International orders' shipping quotes and VAT admin.


Customer Service

? Provide a friendly, courteous, professional and positiv




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