Training & Compliance Manager

Training & Compliance Manager

Location: Leatherhead, Surrey (Hybrid)

Salary: Circa £40k + Excellent Benefits

Monday - Friday, 35 hours per week

The Client:

Our client, a leading charitable organisation in the health and social care sector, focused on supporting unpaid carers of all ages and their recipients with information and practical assistance.

The Role:

As a Training and Compliance Manager, youll oversee care colleague training and ensure organisation-wide compliance with governing bodies, especially in Health & Safety regulations.

Responsibilities:

? Co-produce the compliance element of Salesforce, including audits and service development plans.
? Review and update policies in collaboration with the Head of Care Operations & Registered Manager.
? Maintain an up-to-date service development plan and address audit findings.
? Control training compliance spreadsheet and monitor training statistics.
? Report directly to Head of Care Operations & Registered Manager and actively participate in CQC inspections.
? Provide reports for the Quality Assurance and Compliance committee.
? Manage complaints and compliments log and conduct themed audits.
? Supervise the new training helpdesk and assess the training needs of the care team.
? Design and deliver training courses, including specialist sessions.
? Manage NVQ / QCF diplomas and update the Workforce Development Fund (WDF) online portal.
? Understand relevant legislation, including the Care Act 2014 and Mental Capacity Act 2005.
? Comply with the Code of Conduct and undertake other duties as required.


Requirements:

? Previously worked as a Training & Compliance Manager or in a similar role.
? Have occupational experience in Health & Social Care and detailed knowledge of mandatory subjects.
? Experience in instructing support staff on essential training topics.
? Possess Training qualification (AET), Care Certificate, and knowledge of CQC regulations.
? Strong knowl