Service Manager (Agriculture Machinery)

Service Manager (Agriculture Machinery)

Location: Dereham, Norfolk

Salary: Very Competitive + Excellent Benefits

Job Type: Full Time, Permanent

The Client:

Our client, a well-established family-owned business, is renowned for agricultural engineering equipment offering a comprehensive range of products.

The Role:

As a Service Manager, you will oversee machinery service and repair, ensuring customer satisfaction and business targets are met.

Duties:

? Lead service team, fostering exceptional customer service
? Maintain records and reports as per Retail Management
? Assess staffing needs and capabilities for future alignment
? Ensure compliance with health and safety regulations
? Provide clear instructions to customers / operators on their safe and efficient usage.
? Sell labour and optimise efficiency to meet targets
? Handle customer enquiries and disputes promptly


Requirements:

? Previously worked as a Service Manager or in a similar role.
? Knowledge of agricultural machinery service requirements
? Strong leadership and time-management skills
? Proficiency in MS Office and Microsoft Dynamics 365 DMS


Benefits:

? Competitive salary
? Company bonus scheme
? Attractive pension
? Holiday entitlement


Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

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