After Sales Manager

An exciting opportunity has arisen for aAfter Sales Manager with automotive / car dealership experience to join a dynamic business in the retail automotive sector known for their ambitious growth plans and strong operational focus.

This role offers salary range of £45,000 - £55,000 and benefits.

As a After Sales Manager,you will beoverseeing service and parts operations while driving performance, improving departmental efficiency, and maintaining customer satisfaction within a busy dealership setting.

You will be responsible for:

? Managing daily service and parts operations across the site.


? Leading and motivating advisors, technicians, and parts staff.


? Handling escalated customer issues with professionalism and clear resolution strategies.


? Driving departmental KPIs, including labour sales, parts turnover, and workshop efficiency.


? Ensuring compliance with all legal, warranty, and industry standards.


? Monitoring costs and delivering improved profitability.


? Coaching and developing your team to perform consistently.




What we are looking for:

? Previously worked for 5+ years experience as a Service Centre Manager, Service Manager, Aftersales Manager, Parts and Service Manager, Automotive Service Manager, Service Operations Manager, Service & Parts Manager, Customer Service Manager, Workshop Manager, Vehicle Service Manager or in a similar role.
? Must have automotive / car dealership experience.


? Solid understanding of automotive regulations, consumer rights, and warranty procedures.


? Demonstrated ability to resolve customer concerns calmly and professionally, focusing on positive outcomes.


? Confident in leading and motivating teams within a dynamic, high-demand dealership setting.


? Valid UK driving licence.




Shift:

? Monday - Friday: 08:00 - 18:00
? 2 Saturdays per month


Whats on offer:

? Competitive salary
? Monthly bonus scheme based on performance


? Oppo