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Clinical Services Administrator

Clinical Services Administrator - Kettering & Northampton

Salary: Equivalent to NHS Band 2, plus excellent benefits

The Company:

Our client is a multi-award-winning manufacturer of some of the world's most advanced prosthetic technology, bespoke seating solutions and orthotic devices.

Their evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users.

Through science, technology, and maintaining a clear focus on people, we make mobility possible.

They now have a fantastic opportunity for a Clinical Services Administrator to join them in Kettering & Northampton.

Roles & Responsibilities:

We have an exciting opportunity for a Clinical Services Administrator.

In this role, you'll support the Clinical Services team across the Midlands and will be based within centres in Kettering and Northampton.

As Clinical Services Administrator, you'll ensure that the orthotic clinics run effectively and efficiently by:

? Making patient appointments and keeping in touch with patients about their products, follow up appointments, etc.
? Maintaining accurate patient records on bespoke and NHS systems
? Preparing quotations and taking payment for items outside of NHS provision
? Managing and ordering orthotic stock and equipment
? Processing orders and deliveries, and chasing as necessary
? Preparing clinic for our clinicians, to ensure that all records and goods are available
? Collecting data for audits, e.g.

by helping patients fill out questionnaires, etc.
? Providing a reception service for patients attending orthotic clinics in Northampton and Kettering
? Booking patient transport.
? Arranging interpretation services where required

Essential Skills and Experience:

? Be committed to providing excellent customer service
? Have excellent verbal and written communication skills
? Be able to demonstrate the ability to work to tight