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Customer Service Adviser

Customer Service Adviser

Location: Forfar

Salary: £21, 000 - £25, 000 DOE

The Role:

My client has an exciting opportunity for a customer service adviser to join their customer service team.

They are a family run business who value their team and in return your receive a competitive salary and industry leading training.

As a customer service adviser, you will need

? Always able to greet customers in a positive and professional manner
? Previous experience in a customer service role
? Ability to work IT systems is a must
? Ideally have motor industry experience either from cars or commercial vehicles.
? Understand the importance and follow GDPR
? Take ownership of customers and track their vehicles through the workshop keeping them updated.
? Create new bookings accurately and load jobs into there workshop
? Taking payments from customers
? Driving licence is preferred


The Company:

My client is a family run business and has been supporting the commercial world in sales servicing and repairs for over 65 years.

They have six sites across Scotland, and they cover the country's customer and business needs.

They work with world leading manufacturers in the commercial industry.

If you would like to hear more about the position, then wed love to hear from you!

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