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Senior Solarwinds Monitoring Engineer

Senior Solarwinds Monitoring Engineer - Worthing / Remote

Salary:£55,000 DOE

Our client are looking for a Senior Engineer (Network, Field & Systems) to join their growing team of Engineers who are quick to build relationships at all levels, highly organised, strong communicators and understand the need for accuracy in all aspects of the role.

You will join a friendly team to ensure that all engagements are delivered to a high level and meet customer needs, undertaking a number of duties to ensure the smooth delivery of onsite and offsite professional services consultancy and training on the SolarWinds suite of IT monitoring and management solutions.

The Senior Engineer is the standard bearer for the team and required to uphold the standards and expectations across all facets of the job role and the business at all times.

If you are unwavering in your attitude and inspirational to your colleagues and direct peers we want to hear from you.

Duties and Responsibilities



Professional Services Delivery:
Complete engagements remotely or onsite for customers as required
Create design documents based on requirements.

This includes from short statement of works, to HLDs, LLDs and implementation plans
Complete health checks and ensure documentation is produced in a timely manner for the Account Manager
Complete documentation as required by company policy and procedures
Ensure all data captured and all documentation associated with a project is uploaded in the correct files on the server and CRM



Training:



Deliver SolarWinds training for customers as appropriate and deliver this onsite or offsite as required
Work within their ethos of internal knowledge sharing amongst team members, assist in the training of other team members in own area of expertise
Contribute to the internal repository of knowledge resources



Other Responsibilities:



Help the support team solving support tickets on an adhoc basis
Keep up to date w