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2nd line Technical Engineer

2nd line Technical Engineer

Location: Crawley

Salary: £22k to £26k DOE

We are looking for an experienced 2nd line Technical Engineer who wishes to progress into the world of professional services/project delivery.

This position is a chance to join a fast-paced and close-knit team delivering IT infrastructure changes and migrations to their client base.

This role is hands on and will report directly to the Projects Manager who heads up the team.

Our client:

They have been providing IT support and services to businesses across the Gatwick Diamond from their office.

They are a complete technology solution provider from desktop devices up to fully hosted solutions.

They believe that quality matters and They are ISO27001, ISO9001 and Cyber Essentials certified.

Personal Skill Set:

? A "teamwork" mentality
? Ability to talk to clients who range from tech novices to extremely tech savvy
? Great organisational skills
? Great written and verbal communications skills
? Attention to detail
? Methodical and systematic thinking
? The ability to think around a problem to reach a timely resolution
? Must have driving license
? Technical Skill Set


Required Skills:

? 3 years + experience in an MSP environment
? Windows Server Operating Systems Experience
? Server 2019
? Server 2016
? Server 2012 & R2
? Knowledge of the following Microsoft Technologies
? Active Directory
? Group Policy
? NTFS Folder Permissions
? Experience with Microsoft Office 365 administration
? Fundamental networking
? DHCP
? DNS (both internal and external)
? TCP/IP
? HP Hardware knowledge


Beneficial Skills:

? Microsoft Azure Cloud Solutions
? Unifi Wireless and switching
? Firewalls
? Draytek
? VoIP solutions
? Gamma Horizon
? Akixi call managment
? Backup Solutions
? Barracuda MSP backup
? Datto
? MSP Tools
? Connectwise Manage PSA
? Connectwise Automate RMM
? Understanding of Business Certific