SaaS Client Support Executive

SaaS Client Support Executive

Salary: £25.000

Full Time - Permanent

The Role:

My client is on the lookout for a technically proficient, client-facing individual to join their well-established, Leeds-based multi-channel design & marketing agency.

They think they have got the best team they have ever had, and there is now a fantastic opportunity for a SaaS Client Support Executive to join them.

Whether you are into football, Fitness or Fashion it really does not matter if you are passionate about projects that you work on.

As a SaaS Client Support Executive, you will need:

? A level of technical product knowledge, ideally PIM and / or DAM systems
? A good understanding of data structures and an ability to manipulate data
? Proven experience of customer IT application support delivery
? Business process awareness and customer facing capability
? Investigation and diagnostic skills
? The ability to assess, plan and deliver solutions in a logical manner
? Up to 2 years of relevant professional experience


If you have these skills then even better (Not Essential):

? Software development skills such as Ruby on Rails, PHP, Java, SQL
? Any software development expertise
? Microsoft technology skills - Azure/Server OS/SQL/SharePoint/Office 365/Exchange


The Company:

My client has been going for 20 years, providing marketing services to brand owners and marketeers.

From their humble beginnings in print and repro, they have expanded over the years to become one of the leading marketing production services houses in the North of England, specialising in catalogue design & production, direct mail, design for print and website production.

Their office just outside Leeds is modern with plenty of parking and an unlimited supply of tea and coffee.

You can also benefit from working from home when needed with the flexibility to choose working hours that complement your lifestyle.

If you would like to hear more about the position