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Duty Manager

Duty Manager - Worcestershire

Salary: Attractive Salary depending on experience plus benefits.

A 16th century 3-Silver-Star rated rural style hotel is looking for a full time Duty Manager for its Worcestershire operations.

Attractive Salary depending on experience + plus benefits including live-in at a very low cost.

The Job Role:

As Duty Manager, You will demonstrate a strong, hands-on work ethic, that can operate at pace ensuring every guest receives excellent service from you and the team.

You will be working with a mission to help the nation rest easy from reception to the restaurant and beyond.

Being the Duty Manager be on hand to answer any questions and queries, you will be required to share your knowledge on the Hotel's products and services, as well as the local area and surroundings.

You will require to understand the Hotel's systems and brand standards that would enable you to deliver outstanding guest experience.

Skills, experience and qualifications:

? The applicant needs to have previously worked in a similar rural style property.
? Proven leadership experience within a customer facing environment.
? Strong communication skills and passion to ensure an amazing guest experience is delivered consistently.
? Problem solving skills by going the extra mile to help deal with any queries or complaints, ensuring guests are fully satisfied with the outcome.
? Excellent interpersonal skills ensuring that the guests are impressed with their stay.
? Good knowledge of using computer system.

Benefits On Offer:

? Attractive Salary depending on experience
? Live-in is available at a very low cost.

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