Home Care Operations Manager

An outstanding new job opportunity has arisen for a dedicated Home Care Operations Manager to ensure the smooth and efficient operation of a homecare agency or organization in the Lowestoft, Suffolk area.

You will be working for one of UK’s leading health care providers

You will be responsible for the day-to-day management and administration of all operational aspects within a homecare business

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*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care

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As the Operations Manager your key responsibilities include:

·         Lead, mentor, and supervise a team of healthcare professionals, including branch managers, care coordinators and administrative staff.

Ensure the team is motivated, trained, and aligned with the company’s visions and goals

·         Efficiently allocate and manage resources, including staffing, supplies and office oversight as maintaining cost-effectiveness

·         Develop, monitor, and manage budgets to achieve financial targets while maintaining quality of care.

Identify cost-saving opportunities and implement appropriate measures

·         Implement and maintain rigorous quality assurance and compliance protocols to meet regulatory requirements and uphold the highest standards of client care

·         Stay current with all relevant regulations, licensing requirements, and industry standards.

Ensure the branches remain in compliance with all applicable laws and regulations

·         Identify opportunities for process improvement and efficiency enhancements in service delivery, scheduling, and operations.

Implement best practices to optimize operations

·         Accurate oversight of records, reports, and documentation related to client care, employee performance, and operational metrics.

Prepare regular reports for senior management

·         Develop and implement emergency response plans and procedures to address unexpected situations, ensuring the safety and well-being of patients and staff

The following skills and experience would be preferred and beneficial for the role:

·         Previous experience in healthcare operations management, preferably in homecare

·         Strong leadership, communication, and organizational skills

·         Knowledge of healthcare regulations and compliance

·         Proficiency in using healthcare management software and technology

·         Excellent problem-solving and decision-making abilities

·         Ability to work collaboratively with multidisciplinary teams

·         Compassion and dedication to providing high-quality patient care

The successful Operations Manager will receive an excellent salary up to £55,000 per annum.

This exciting position is a permanent full time role working 40 hours a week from 9am-5pm.

In return for your hard work and commitment you will receive the following generous benefits:

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*Monthly Car Allowance

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·         25 days annual leave plus bank holidays entitlement

·         Comprehensive induction and training programme

·         Career development and progression

·         Employee Assistance Programme

·         Blue Light Card Scheme

·         Full DBS disclosure paid for

·         Mileage from and to home address reimbursement

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·         Consistent support from a dedicated Head Office Team

·         Relocation assistance provided

Reference ID: 6469

To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk