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Home Care Operations Manager

An outstanding new job opportunity has arisen for a dedicated Home Care Operations Manager to ensure the smooth and efficient operation of a homecare agency or organization in the Lowestoft, Suffolk area.

You will be working for one of UK’s leading health care providers


You will be responsible for the day-to-day management and administration of all operational aspects within a homecare business



*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care




As the Operations Manager your key responsibilities include:

·         Lead, mentor, and supervise a team of healthcare professionals, including branch managers, care coordinators and administrative staff.

Ensure the team is motivated, trained, and aligned with the company’s visions and goals

·         Efficiently allocate and manage resources, including staffing, supplies and office oversight as maintaining cost-effectiveness

·         Develop, monitor, and manage budgets to achieve financial targets while maintaining quality of care.

Identify cost-saving opportunities and implement appropriate measures

·         Implement and maintain rigorous quality assurance and compliance protocols to meet regulatory requirements and uphold the highest standards of client care

·         Stay current with all relevant regulations, licensing requirements, and industry standards.

Ensure the branches remain in compliance with all applicable laws and regulations

·         Identify opportunities for process improvement and efficiency enhancements in service delivery, scheduling, and operations.

Implement best practices to optimize operations

·         Accurate oversight of records, reports, and documentation related to client care, employee performance, and operational metrics.

Prepare regular reports for senior management

·         Develop and implement emergency response plans and procedures to address unexpected situations, ensuring the safety and well-being of patients and staff


The following skills and experience would be preferred and beneficial for the role:

·         Previous experience in healthcare operations management, preferably in homecare

·         Strong leadership, communication, and organizational skills

·         Knowledge of healthcare regulations and compliance

·         Proficiency in using healthcare management software and technology

·         Excellent problem-solving and decision-making abilities

·         Ability to work collaboratively with multidisciplinary teams

·         Compassion and dedication to providing high-quality patient care


The successful Operations Manager will receive an excellent salary up to £55,000 per annum.

This exciting position is a permanent full time role working 40 hours a week from 9am-5pm.

In return for your hard work and commitment you will receive the following generous benefits:


*Monthly Car Allowance



·         25 days annual leave plus bank holidays entitlement

·         Comprehensive induction and training programme

·         Career development and progression

·         Employee Assistance Programme

·         Blue Light Card Scheme

·         Full DBS disclosure paid for

·         Mileage from and to home address reimbursement


·         Consistent support from a dedicated Head Office Team

·         Relocation assistance provided


Reference ID: 6469

To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to

  • Start: ASAP
  • Duration: Permanent
  • Rate: up to £55,000 per annum
  • Location: NR32 1QS
  • Type: Permanent
  • Industry: Medical
  • Recruiter: Jupiter Recruitment
  • Contact: Lucy Cook
  • Tel: 01216380567
  • Email: to view click here
  • Reference: 6469
  • Posted: 2024-04-23 16:14:50 -

  • View all Jobs from Jupiter Recruitment