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Our client, Logic Industrial, specialises in industrial property management, sourcing investors, tenants and managing estates for the landowners.Are you organised, proactive, and ready for a new challenge?Our client is seeking a Facilities Administrator to work closely with the Director at their site located in Radlett.
This role is crucial for ensuring their operations run smoothly and efficiently, offering a unique opportunity to enhance your professional skills in a supportive and challenging environment.As a Facilities Administrator, you will be responsible for the daily operations, engaging directly with tenants, suppliers, and the management team.
This position demands a keen attention to detail, superb organisational skills and the ability to manage multiple tasks simultaneously.If you have at least 12 months of experience in a similar role, possess excellent communication skills and thrive when challenged this is the perfect role for you As the successful candidate, you will be responsible for:● Call Management: Efficiently handle all incoming and outgoing calls, ensuring queries are redirected to the appropriate departments, and important messages are delivered accurately and promptly.● Assisting Tenants: Act as a primary point of contact for all tenant communications, addressing concerns, fielding questions, and resolving issues promptly to maintain high satisfaction levels.● Managing Client Requirements: Work closely with clients to understand and meet their needs and coordinate effectively to ensure that client expectations are met.● Manning Reception: Oversee the reception area to ensure it represents the company's professional image.
Responsibilities include greeting visitors, scheduling meetings, and maintaining a clean and organised environment.● Dealing with Suppliers: Develop and maintain strong relationships with suppliers.
Assist with negotiating contracts, oversee procurement processes, and ensure supplies and services are delivered on time and within budget.● Assisting the Financial Team: Support the financial operations by assisting with budget preparation, cost tracking, and invoicing.
Ensure financial practices are followed and documentation is accurately maintained.● Supporting the Director and Management Team: Provide comprehensive administrative and operational support to the Director and wider management team.
Prepare reports, manage schedules, and facilitate communication across departments.● Developing Working Relationships: Build and maintain strong, effective working relationships with tenants, enhancing community and cooperation across the site.● First Point of Contact: Serve as the first point of contact for all external communications, portraying a professional and approachable image of the company. Our client offers:● Competitive Salary: Reflective of your experience and skills with growth potential.● Benefits Package: Includes health insurance, pension contributions, and generous holiday allowances.● Professional Development: Opportunities for training and development to enhance your skills and career progression.● Dynamic Work Environment: Work on a vibrant industrial site where no two days are the same. About You:● You have at least 12 months of experience in facilities management or a similar role.● Exceptional communication skills, capable of building rapport and effectively communicating with people from various backgrounds.● Highly organised with the ability to manage multiple tasks and high-pressure situations smoothly.● Proactive in identifying problems and diligent in implementing effective solutions.● Able to collaborate effectively with both internal teams and external partners. Salary: £25-35000 depending on experience ....Read more...
Type: Permanent Location: Industrial Site, Radlett WD7 7HU
Posted: 2024-05-01 08:55:45
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London based role with Head Office located in Ealing, Greater London, W5 5SA Are you looking for an exciting opportunity in the facilities management industry? Our client, Landmark Facilities Management is a small independent business based in Ealing Broadway.Due to their success and growing client list, they are currently recruiting an Office Administrator to assist their growing team. As the successful candidate, you:Are highly organised, detail-oriented and capable of multitasking.Will be providing essential administrative support that enables other staff members to focus on their core responsibilities. Have strong communication and interpersonal skills, this is critical for the role. Are someone who will ensure the smooth running of a busy office and support the management team by carrying out office support duties.As the successful candidate, you will:Assist in ensuring the smooth and efficient running of administration activities within the companys office.Be managing the work request and job completion process for work carried out by both internal engineers and external subcontractors.Ensure all work requests are actioned and completed within the relevant SLA timescaleEnsure the work request database is accurately maintained at all times and work request status information is current and accurateEnsure all work requests are actioned on the day they are received Key ResponsibilitiesAssisting with the management of the help desk, receiving work requests, liaising with subcontractors and internal engineers and the management of the work request process through to job completion using XRM or a similar database systemMonitoring all incoming work requests and producing job sheets and subcontractor work requests as requiredTracking and following up all work requests through to completion ensuring the status of any request can be determined at any time and efficient manner and information is feedback so the client can be kept informedAssisting with the preparation of client invoicesProviding a weekly update on work requestsEnsuring the smooth running of the office Additional Responsibilities Assist in the production of monthly statistics for work requests and work completedGeneral office administrative and dutiesActing as office receptionistAssisting with post room and courier services as requiredAssisting with or carrying out any other reasonable duties for which they have been trained and are competent.To work flexibly and be prepared to perform other reasonable duties either at the normal place of work or other Company establishmentsCarry out all duties in a safe manner and in accordance with the Companys Health & Safety Policies and ProceduresPresent a professional and friendly image to all clients, customers and potential customersChasing payment of invoices You will:Be analytical with good IT skills and knowledge of MS Office productsHave strong administration skills, accurate with a good eye for and close attention to detailBe used to working to strict deadlines, working quickly, steadily and consistently.Be confident with an excellent telephone mannerBe resilient and persistent in chasing people and ensuring that results are obtainedBe able to develop robust relationships with subcontractors and internal engineers which enables them to chase people effectively and get resultsBe able to monitor and track work requests and chase subcontractors, suppliers and engineers to ensure that appropriate action is taken.Be a good team player with a flexible and proactive approach to workHave excellent organisational and prioritisation skillsHave A-Level or equivalent (preferred)Have customer service: 4 years (preferred)Have administrative experience: 3 years (required)Driving Licence (beneficial)Language: English Spanish (beneficial) As the successful candidate, our client offers:Salary: £26,000.00-£28,000.00 per year negotiable depending on experience.Auto Enrolment Pension Scheme(Nest)Company PhoneCompany credit cardHours per week 40 hoursFull-time, Permanent Contract with 3 month probation periodLondon based role with Head Office located in Ealing, Greater London: reliably commute or plan to relocate before starting work (required) Benefits:Flexitime, Sick payMonday to Friday ....Read more...
Type: Permanent Location: Ealing, Greater London, W5 5SA
Posted: 2024-05-01 08:54:03
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Our client, Timeless IMS, has evolved over the last fifteen years from being an IT support company, supporting both single homes to large multi-site corporations offering Intelligent Managed Solutions across four key areas of technology; Intelligence, People, Security and Cloud. They are currently recruiting a Senior Technical Support Engineer. As the successful candidate:You will be responsible for managing and growing a technical team delivering first-class telephone, remote and on-site support to our customers across varying sectors.
You will also be expected to complete project work in a team and independently to strict deadlines.
You will resolve incidents using Autotask Service ticketing software.
You will be required to monitor, manage, and contribute to the operation of our advanced RMM software. You will have several tasksPrimary, you will manage and grow their small technical support team and provide 1st to 3rd line technical support and onsite project work for their clients within set SLAs; this includes (but is not limited to): Monitor and analyse Service Desk performance metrics, identifying areas for improvement and implementing appropriate measures. Work alongside the operations manager to grow and develop the Technical Team Work alongside the sales department with pre and post sales queries. Manage and train technical staff and outsourced helpdesk. Respond to Client service requests by providing remote desktop and server support within support agreement targets (SLAs) Support Microsoft 365 issues and change requests. Create and maintain requests in our ticketing system raised by the customer via telephone and email. Manage own daily schedule by working through the service board and monitor, categorise, and setting the priority of incoming tickets Communication with customers required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Troubleshoot and resolve issues with Microsoft / MacOS operating systems Proactively review alerts originating from customer infrastructure Administer and support on-premises/Azure Active Directory Build and configuration of both physical and virtual machines Provide networking support for routers, switches, firewalls, wireless access points Monitor and manage security software and cloud tools (Microsoft 365/Watchguard) Backup creation and administration Perform preventative maintenance activities Maintain our documentation system Escalation of tickets to the relevant persons or team as necessary Keep customers regularly updated, both via our ticketing system and telephone Supporting Project Managers with the preparation and delivery of projects Complete project tickets and phases as assigned Make sure new/pending tickets do not exceed our SLA by picking up unassigned tickets Visit customer premises when necessary Stay up to date with advances in technology Place of Work Office Based – Ashford, Surrey Hours of Work Monday to Friday (8:30 to 5:30 with 1-hour lunch) Out-of-hours support (when required) Skills All candidates must have the following knowledge to an excellent level of the following skills and at least four years of experience in a similar role. Desktop and server hardware Microsoft Windows 10/11 Microsoft Office desktop apps (to the latest version) macOS (to the latest version) Microsoft 365, including Exchange, SharePoint, OneDrive, Teams and Azure Switches and firewalls Networking knowledge (TCP/IP, DNS, DHCP and VPN) Use and management of RMM software Network Security (Watchguard experience Preferable) Desirable Experience with building and/or maintaining a Service Desk Advanced networking (VLANs etc.) Active Directory / Azure Active Directory Microsoft Windows Server Multi-Factor Authentication Cyber Essentials understanding and compliance Endpoint Protection Personal Skills Clear and fluent English (written and spoken) Excellent customer service and communication skills Ability to manage and prioritise tasks Timekeeping and time management Work as a team and independently Self-motivated, resourceful, and keen to learn and share knowledge Ability to lead by example - developing and maintaining a respectful and inclusive working environment Ability to plan, organise and adapt to changing job tasks within own role Strong analytical, logical, and troubleshooting skills Strong efficiency skills, with the ability to multi-task in a fast pasted environment Flexible approach to working hours Qualifications At least four years of experience in a similar role (essential) CompTIA A+/Network+/Security+ (desirable) ITIL Foundation (desirable) Salary: Neg depending on experience ....Read more...
Type: Permanent Location: Ashford, Surrey, TW15
Posted: 2024-05-01 08:51:51
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Freight - Retained – Confidential – HybridOur client is engaged with a global Logistics company in search of Sales and Account Manager.As a Sales and Account Manager you will play a key role in driving the growth and success of the company by identifying new business opportunities whilst building and maintaining strong relationships with a portfolio of customers with the aim to improve customer spend.Key areas of focus:Managing your own portfolio of existing customers.Identifying opportunities for upselling or cross-selling additional products/services.Developing relationships and partnerships with new and existing customers.Serving as the main point of contact for customers.Generating new leads and opportunities through various channels.Meeting sales targets within assigned accounts.Achieving customer objectives defined by company management.Working towards achieving individual sales targets and KPIs and contributing to business goals.Negotiating and successfully closing sales opportunities.Establishing productive, professional relationships with key personnel both internally and externally.Preparing regular reports for management to evaluate effectiveness.Maintaining and developing the CRM system.Responding and following up any business enquiries via telephone, email, and personal visits when necessary.The ideal candidate should excel in customer service and possess strong negotiation and communication skills to build and sustain customer relationships effectively.
They must demonstrate meticulous attention to detail and a commitment to meeting deadlines.
Self-motivation, initiative, and tenacity are essential traits, alongside being a proactive team player with enthusiasm.
Proficiency in Microsoft Office is required, and experience in a customer-facing role is preferred.
Familiarity with CRM software, account management experience and prior sales experience are all desirable but not essential.
You must be willing to drive nationwide and hold a full UK driving license.This is an exciting opportunity for you to work in one of the UKs fastest-growing logistics companies.
This could be the chance to springboard your career.This is a hybrid role with 2 days a week in the office and frequent national travel.
Based in the Midlands.This role has an exciting package on offer. ....Read more...
Type: Permanent Location: Hybrid – Midlands
Posted: 2024-05-01 08:51:51
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Freight - Retained – Confidential – HybridOur client is engaged with a global Logistics company in search of a Domestic Business Development Manager.As Domestic Business Development Manager your primary responsibility will be to lead the expansion and growth of the companys domestic business.
This role involves identifying business opportunities, cultivating relationships with customers, negotiating contracts, and developing strategies to enhance the companys position in the logistics industry.Key areas of focus:Developing and implementing effective strategies for domestic services.Collaborating with customers to optimise and ensure cost effective shipping solutions.Identifying and targeting potential customers for domestic services.Building and maintaining strong relationships with key customers.Developing and maximising revenue opportunities and leads by pursuing undeveloped areas.Prospecting new business opportunities.Work towards achieving individual sales targets and KPIs.Implementing sales strategies to achieve revenue targets and business growth.Closing deals and securing contracts.Conducting thorough market research to identify domestic opportunities & trends in the logistics industry.Analysing industry data, shipping routes, market dynamics and competitor activities.Preparing weekly/monthly figures of sales activity. Looking for someone with a solid track record in business development or sales, demonstrating proficiency in navigating market dynamics and industry trends.
Exceptional negotiation and communication skills are essential, along with the capacity to cultivate and sustain client relationships.
You will have a results-oriented mindset, emphasizing the attainment and surpassing of sales objectives.
You will be a strategic thinker and have strong problem-solving skills, complemented by proficiency in Microsoft Office and familiarity with CRM software.
Flexibility for national travel and holding a UK driving license are essential.
Experience in logistics sales and a degree in business or marketing are desirable but not mandatory.This is an exciting opportunity for you to work in one of the UKs fastest-growing logistics companies.
This could be the chance to springboard your career. This is a hybrid role with 2 days a week in the office and frequent national travel.
Based in the south of England.This role has an exciting package on offer. ....Read more...
Type: Permanent Location: South of England
Posted: 2024-05-01 08:51:51
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Freight - Retained – Confidential – HybridOur client is engaged with a global Logistics company in search of an International Business Development Manager.As International Business Development Manager your primary responsibility will be to lead the expansion and growth of the companys international business.
This role involves identifying business opportunities, cultivating relationships with customers, negotiating contracts, and developing strategies to enhance the companys position in the international logistics industry.Key areas of focus:Developing and implementing effective strategies for international services.Collaborating with customers to optimise and ensure cost effective shipping solutions.Identifying and targeting potential customers for international services.Building and maintaining strong relationships with key customers.Developing and maximising revenue opportunities and leads by pursuing undeveloped areas.Prospecting new business opportunities.Work towards achieving individual sales targets and KPIs.Implementing sales strategies to achieve revenue targets and business growth.Closing deals and securing contracts.Conducting thorough market research to identify global opportunities & trends in international logistics.Analysing industry data, shipping routes, market dynamics and competitor activities.Preparing weekly/monthly figures of sales activity. Looking for someone with a solid track record in international business development or sales, demonstrating proficiency in navigating market dynamics and industry trends.
Exceptional negotiation and communication abilities are essential, along with the capacity to cultivate and sustain client relationships.
You will have a results-oriented mindset, emphasizing the attainment and surpassing of sales objectives.
You will be a strategic thinker and have strong problem-solving skills, complemented by proficiency in Microsoft Office and familiarity with CRM software.
Flexibility for international travel and holding a UK driving license are essential.
Experience in logistics sales and a degree in business or marketing are desirable but not mandatory.This is an exciting opportunity for you to work in one of the UKs fastest-growing logistics companies.
This could be the chance to springboard your career.This is a hybrid role with 2 days a week in the office and frequent national and international travel.
Based in the south of England.This role has an exciting package on offer. ....Read more...
Type: Permanent Location: South of England
Posted: 2024-05-01 08:51:51
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Freight - Retained – Confidential – HybridOur client is engaged with a global Logistics company in search of a Freight Business Development Manager.As Freight Business Development Manager your primary responsibility will be to lead the expansion and growth of the Companys freight business.
This role involves identifying business opportunities, cultivating relationships with customers, negotiating contracts, and developing strategies to enhance the Companys position in the freight logistics industry.Key areas of focus:Developing and implementing effective strategies for air and sea freight services.Collaborating with customers to optimise freight routes and ensuring cost effective shipping solutions.Identifying and targeting potential customers for freight services.Building and maintaining strong relationships with key customers.Developing and maximising revenue opportunities and leads by pursuing undeveloped areas.Prospecting new business opportunities.Work towards achieving individual sales targets and KPIs.Implementing sales strategies to achieve revenue targets and business growth.Closing deals and securing contracts.Conducting thorough market research to identify global opportunities and trends in freight logistics.Analysing industry data, shipping routes, market dynamics and competitor activities.Preparing weekly/monthly figures of sales activity. Looking for someone with proven experience in air/sea freight business development, sales, or related field who demonstrates proficiency in navigating market dynamics and industry trends.
Exceptional negotiation and communication skills are essential, along with the capacity to cultivate and sustain client relationships.
You will have a results-oriented mindset, emphasizing the attainment and surpassing of sales objectives.
You will be a strategic thinker and have strong problem-solving skills, complemented by proficiency in Microsoft Office and familiarity with CRM software.
Flexibility for travel and holding a UK driving license are essential.
Experience in logistics sales and a degree in business or marketing are desirable but not mandatory.This is an exciting opportunity for you to work in one of the UKs fastest-growing logistics companies.
This could be the chance to springboard your career.This role is remote based but will require regular travel to the Manchester office.This role has an exciting package on offer. ....Read more...
Type: Permanent Location: Hybrid – Manchester
Posted: 2024-05-01 08:51:51
