ITSM Consultant
ITSM Consultant
Location: UK Remote
Salary: Very Competitive + Excellent Benefits
Job Type: 6 Months Contract
The Client:
Our client, a prominent organisation, collaborates with the NHS to empower researchers in discovering disease causes and developing innovative treatments, with a focus on prioritising patients and participants.
The Role:
As a ITSM Consultant, you will Manage and improve ITSM projects, configuring workflows, and leading an evaluation process for the ITSM tool, balancing hands-on configuration with strategic decision-making.
Requirements:
? Previously worked as a ITSM Consultant or in a similar role.
? Proven ITSM tool configuration experience, ideally with Freshservice.
? Understanding of configuring workflows between Incident, Problem & Change functions.
? Outstanding stakeholder management skills with clear communication abilities.
? Strategic mindset for evaluating tools and processes, proposing alternative solutions.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Key Words: ITSM, Configuration, Workflows, Freshservice, Consultant ITSM Consultant, IT Consultant, IT Service Manager, Service Delivery Manager, Technical Consultant
- Rate: 70000-80000 Per Annum
- Location: Nationwide
- Type: Permanent
- Industry: IT
- Recruiter: Additional Resources Ltd.
- Tel: 0845 450 6635
- Email: to view click here
- Reference: HJ/AR/064013
- Posted: 2024-03-01 15:40:26 -
- View all Jobs from Additional Resources Ltd.
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