Aftersales Manager
Aftersales Manager
Location: Wincanton, Somerset
Salary: OTE £40k + Excellent Benefits
Monday - Friday, 40 hours per week, Occasional Saturdays
The Client:
Our client is a well-established automotive group with a rich history prioritising exceptional customer service and satisfaction.
They foster a family-like work culture and offer growth opportunities within their award-winning company.
The Role:
As an Aftersales Manager, youll collaborate closely with the Branch Director to oversee Aftersales operations, devising and executing strategies to enhance revenue and profitability.
Responsibilities:
? To guide, inspire, and assist the Aftersales team.
? Handle customer grievances, ensuring satisfaction through superior communication.
? Conduct regular evaluations with the team to uncover business opportunities and pinpoint training needs.
? Recruit and develop team members, ensuring skillset optimisation across all aftersales departments.
? Oversee monthly performance reviews, analysing KPIs to drive improvements.
? Develop cohesive strategies with sales and marketing to elevate the customer experience.
? Enforce procedural adherence, ensuring seamless interdepartmental operations.
Requirements:
? Previously worked as an Assistant Aftersales Manager, Aftersales Manager or in a similar role.
? Proven Aftersales experience within the Automotive Industry.
? Capable to utilise specialised computer-driven systems.
? Strong communication and analytical skills.
? Full UK driving licence with fewer than 6 penalty points.
Benefits:
? 22 days of annual leave plus Bank Holidays
? Employee and family discounts
? Annual profit share scheme
? Company pension scheme
? Free eye tests
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additio
- Location: Wincanton
- Type: Permanent
- Industry: Sales
- Recruiter: Additional Resources Ltd.
- Tel: 0845 450 6635
- Email: to view click here
- Reference: OSA/AR/064358
- Posted: 2024-04-08 11:20:44 -
- View all Jobs from Additional Resources Ltd.
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