Front Office Manager
Front Office Manager (Hotel)
Location: Letterkenny, Donegal
Salary: £35k + Excellent Benefits
The Client:
Our client is a family run hotel welcoming guests from all over the world and is renowned for its corporate business stays, as well as golf and leisure packages.
The Role:
As a dedicated Front Office Manager, you will oversee the front office and reservations team maintaining high standards of service and guest satisfaction.
Duties:
? Oversee daily operations to meet hotel standards.
? Organise rotas for adequate staffing.
? Handle guest enquiries and reservations via various channels.
? Maintain accurate guest information and complete daily checklist tasks.
? Address guest queries and complaints promptly.
? Promote hotel services and products and build client relationships to drive business.
? Oversee rates and inventory across distribution channels.
? Manage direct and group reservations from booking to payment.
? Maximise room revenue and occupancy rates.
? Manage pricing and rate strategies.
? Provide timely and accurate reports in sales and revenue meetings.
? Ensure compliance with Health & Safety practices.
? Liaise with accounts for accurate billing.
Requirements:
? Previously worked in a similar role with high standards and team management.
? Minimum of 2 years' experience in a front office management or assistant management role.
? Skilled in front office and guest relations procedures;
? Guestline system experience is beneficial.
Seize this exceptional opportunity to join a dynamic team and further enhance your career.
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It is important you are aware of your individual rig
- Rate: 35000 Per Annum
- Location: Letterkenny
- Type: Permanent
- Industry: Catering
- Recruiter: Additional Resources Ltd.
- Tel: 0845 450 6635
- Email: to view click here
- Reference: RPU/AR/065246
- Posted: 2024-07-14 23:45:02 -
- View all Jobs from Additional Resources Ltd.
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