Junior IT Support Analyst
Junior IT Support Analyst
Location: City of London (Near Canon Street)
Salary: Up to £30,000 + Excellent Benefits
Job Type: Full-time, Office-based (8:30 AM - 5:30 PM, Monday to Friday)
The Client:
Our client is a regulated entity in the financial services sector, focusing on digital assets.
They offer a comprehensive range of services to professional and institutional clients.
Their mission is to create an innovative financial ecosystem that integrates traditional and digital markets using advanced technologies.
The Role:
This is a fantastic opportunity for a motivated Junior Support Analyst to join a growing scale-up firm to help deliver the software platform for a new digital asset securities exchange.
Based in the City of London, you will be working with a dynamic team primarily located in London and the Philippines, supporting both internal staff and external clients.
Key Responsibilities:
? Troubleshoot and resolve issues with Microsoft Windows Desktop OS and Microsoft Azure / Entra Active Directory.
? Assist with desktop applications and remote desktop applications.
? Provide technical support to internal staff and external clients.
? Handle networking fundamentals such as Subnetting, DHCP, and DNS.
? Support global teams across various locations.
Requirements:
? Minimum of 1 year of experience in Tech Support.
? Hands-on experience with Microsoft Windows Desktop OS and Microsoft Azure / Entra Active Directory.
? Proficiency in troubleshooting desktop applications and familiarity with remote desktop applications and Helpdesk software.
? Strong problem-solving and communication skills.
Desirable Skills and Knowledge:
? Experience with Microsoft Windows Server OS, Microsoft Defender, Microsoft Intune, Linux & Mac OS environments.
? Knowledge of ManageEngine ServiceDesk or other Helpdesk software, ManageEngine Endpoint Central or other endpoint management software, Jamf, and AWS.
? General system administrati
- Rate: 30000 Per Annum
- Location: City of London
- Type: Permanent
- Industry: IT
- Recruiter: Additional Resources Ltd.
- Tel: 0845 450 6635
- Email: to view click here
- Reference: SBM/AR/065255
- Posted: 2024-07-15 12:45:46 -
- View all Jobs from Additional Resources Ltd.
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