Senior Service Manager

An exciting opportunity has arisen for a Senior Service Manager with line management experience, ideally in a care setting to join a leading charitable organisation in the health and social care sector, offering excellent benefits.

As a Senior Service Manager, you will offer expert guidance on safeguarding concerns and serve as a role model for the operations management team.

This full-time role offers salary of Circa £32,000 per annum plus £25 per out of hour shift payment.

You will be responsible for:

? Supervise service provision, addressing gaps and optimising resources.
? Develop and implement strategic plans aligned with the business goals.
? Lead care professionals, participate in Out of Hours, and contribute to continuous improvement.
? Attend Care Worker team meetings and contribute as needed.
? Investigate HR / Employee relations concerns within the care team.
? Collaborate with Training and Compliance Manager to ensure sector compliance.
? Work with Recruitment Coordinator on staffing requirements.
? Conduct comprehensive performance reporting.
? Address pays queries and invoice issues from unpaid carers.
? Conduct monthly themed audits of the sector.


What we are looking for:

? Previously worked in a similar role such as Care Manager, Registered Manager, Home care Manager or care supervisor.
? Prior line management experience, ideally in a care setting.
? Background in a leadership role.
? Willingness to commence NVQ Level 3 and/or Level 5 in Health and Social Care.
? Care Certificate, knowledge of CQC regulations, and Health Care Act.
? Familiarity with safeguarding protocols.
? Strong understanding of (unpaid) carer needs.
? Valid UK driving licence with a roadworthy car.


Working hours: 35 hours per week

Whats on offer:

? Competitive salary
? Pension scheme
? Life assurance
? Referral programme
? Refer a friend scheme
? 45p per mile (subject to change based on fuel prices)


Apply now for this except