IT Support Engineer

An opportunity has arisen for a IT Support Engineer(1st / 2nd Line) to join a well-established car dealership offering excellent benefits.

This full time on-site role offers salary range of £30,000 - £35,000.

As IT Support Engineer (1st / 2nd Line), you'll be a key figure in delivering IT solutions across the business, providing hands-on support while also taking ownership of critical IT projects.

This is more than a support role; it's your chance to shape the future of our IT operations, working in an environment where your expertise will be valued and your ideas implemented.

This role offers a unique opportunity to step up and lead IT projects, with a clear pathway to head the IT department, playing a pivotal role in driving change and implementing cutting-edge solutions.

You wll be responsible for:

? Set up and configure workstations (desktops, laptops, mobile devices), ensuring all systems are ready for new and existing staff.
? Perform regular hardware and network checks to ensure optimal performance and security across all systems.
? Lead and manage IT projects, from software rollouts to system upgrades and security improvements.
? Troubleshoot and resolve IT issues efficiently to minimise downtime.
? Secure and maintain local networks, ensuring compliance with data privacy regulations.
? Train and support employees on new software, ensuring smooth transitions and adherence to best practices.
? Continuously identify areas for improvement, leading initiatives to enhance IT processes and systems.


What we are looking for:

? 3+ years of experience in IT support, development, or a similar technical role.
? Proven problem-solving skills with a proactive approach to managing and improving IT systems.
? Strong communication skills, with the ability to explain technical concepts to non-technical staff.
? Experience with Microsoft 365, Windows 10/11, Ubiquity networks, VM ware, and cybersecurity.
? Knowledge of network management, virtual