Service Receptionist

An opportunity has arisen for an experienced Service Receptionist to join a well-established car dealership offering excellent benefits.

This full-time role offers a basic salary of £24,000 - £26,000 & OTE £28,000.

As a Service Receptionist, you will be welcoming customers warmly and identifying their service needs to ensure a smooth and efficient check-in process.

They will consider trainees with the right attitude and work ethic, with a clear path to progress into a Service Advisor role and access enhanced pay plans.

You will be responsible for:

? Managing service and recall bookings with precision, scheduling appointments effectively.
? Coordinating customer vehicle handovers during drop-off and collection, maintaining professionalism throughout.
? Conducting pre-appointment confirmation calls and follow-up calls to guarantee customer satisfaction.
? Providing clear and accurate service estimates, addressing any customer queries.
? Handling cash and card transactions while maintaining meticulous service records.


What we are looking for:

? Previously worked as a Service Receptionist, Service Advisor, Service Administrator, Service Adviser or in a similar role.
? Ideally have experience in a customer-facing role
? Motor industry experience is beneficial.
? Strong communication and customer service skills.
? A full UK driving licence.


Whats on offer:

? Competitive salary plus attractive (OTE).
? 25 days annual leave.
? Ongoing training and development opportunities.
? Employee discounts.
? Optional car schemes.
? Pension Scheme.
? Private medical insurance.
? Private healthcare options available.


This is an exciting opportunity for a passionate someone to take the next step in your career as a Service Receptionist.

Important Information: We endeavour to process your personal data in a fair and transparent manner.

In applying for this role, Additional Resources will be acting in your best interest and may contact you