Account Handler

An Opportunity Has Arisen for an Account Handler to join a highly regarded insurance broker specialising in providing tailored insurance solutions across personal and commercial markets.

As an Account Handler, you will be supporting clients primarily at renewal stage, ensuring they receive tailored advice, while identifying opportunities for retention and growth.

This full-time role offers a starting salary of £30,000 and benefits.

You Will Be Responsible For

? Managing inbound and outbound calls to existing clients with professionalism.
? Providing bespoke advice that reflects each client's individual circumstances.
? Processing policies, amendments and documentation accurately.
? Negotiating with both clients and insurers to achieve the best outcomes.
? Building and maintaining strong relationships with insurers, partners and introducers.
? Identifying cross-selling opportunities across a range of insurance products.
? Handling administrative and compliance-related duties in line with industry standards.


What We Are Looking For

? Previously worked as a Account Handler, Account Broker, Insurance Advisor, Insurance Consultant, Account Executive or in a similar role.
? Minimum 1 year or experience working in personal lines either within motor and/or home insurance.
? Have 1 year of experience in a customer-focused role, involving regular direct interaction with clients, sales, negotiation, customer service.
? Have previous administrative experience.
? Knowledge of FCA regulatory requirements.
? Chartered Insurance Institute (CII) qualifications or willingness to work towards them.
? Competence in Microsoft Office applications (Word, Excel, Outlook).


What's On Offer

? Competitive base
? Performance-related bonuses.
? 28 days' annual leave, increasing with service.
? Subsidised private healthcare.
? Loyalty and referral bonuses.
? Discounts on insurance products.
? Flexible pension scheme and eye care vouchers.
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