Service Advisor

An excellent opportunity has arisen for an experienced Service Advisor to join a well-established car dealership representing several well-known automotive brands and offering a comprehensive range of services.

As a Service Advisor, you will be the first point of contact for customers, ensuring smooth and professional after-sales service experience.

This full-time permanent role offers a salary range of £27,500 - £33,000 and benefits.

You Will Be Responsible For:

? Acting as the primary contact for customers, both face-to-face and over the phone, always ensuring a friendly and professional service
? Coordinating service bookings and communicating effectively with both customers and internal teams to ensure efficient workflow
? Proactively identifying opportunities to promote additional products and services such as service plans and vehicle health checks
? Building and maintaining strong working relationships with suppliers, customers, and colleagues to support seamless operations
? Managing administrative tasks with accuracy, including updating systems and processing documentation


What We Are Looking For:

? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
? Previous experience within a franchised car dealership.
? Confident IT skills with the ability to quickly learn internal systems
? Excellent verbal and written communication abilities
? A full, valid UK driving licence is required


What's On Offer:

? Competitive salary
? Performance-related bonus opportunities
? Company car
? Company pension scheme
? Generous holiday entitlement, increasing with service
? Access to manufacturer training and ongoing professional development programmes
? Health, wellbeing and discount membership scheme
? Employee discounts and recognition awards
? Inclusive company culture with regular staff events and long-service celebrations


This is a fantastic opportunit