Workshop Controller

An exciting opportunity has arisen for a Commercial Vehicle Workshop Controller to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.

As a Commercial Vehicle Workshop Controller, you will be responsible for overseeing the workshop workflow and ensuring efficient, high-quality repairs.

This full-time permanent role offers a salary range of £42,000 - £45,000 and benefits.

You will be responsible for:

? Maximise hours sold, revenue per transaction, product sales, and adhere to VHC process.
? Allocate work efficiently and coordinate with front-of-house and bookings.
? Ensure clear, proactive communication across teams and customers.
? Lead, coach, and develop team; manage training and leave.
? Maintain equipment, arrange calibrations, perform tooling checks.
? Ensure parts availability and manage displaced parts.
? Complete repair documentation accurately and adhere to VWCV warranty standards.
? Support processes to exceed VWCV customer satisfaction targets.
? Keep documentation and workshop audit-ready (ISO/HSO).


What we are looking for:

? Previously worked as Workshop Controller, workshop supervisor, Workshop Team, Workshop Operations Manager, Commercial Vehicle Technician or in a similar role.
? Must have experience working with light commercial vehicles
? Strong technical knowledge of light commercial vehicles
? Proven experience managing a team in a similar environment
? Understanding of Health & Safety requirements within the automotive industry
? Excellent attention to detail and organisational skills
? Strong interpersonal skills to work collaboratively with staff and customers


Shift:

? Monday - Friday: 7am - 5pm
? 1 in 4 Saturdays: 7am - 12pm


What's on offer:

? Competitive salary
? Potential bonus for meeting targets
? Comprehensive training programmes for career progression
? 30 days annual leave including bank holidays
? Additional loyalty le