Shopping Centre Manager / Operations Manager

An opportunity has arisen for a Shopping Centre Manager to join a well-established company managing shopping centres, specialising in retail asset management, leasing, and operations.

As a Shopping Centre Manager, you will oversee the daily operations of a shopping centre, ensuring high standards across facilities, compliance, customer experience, and retailer relationships.

This role offers a salary range of £70,000 - £90,000 and benefits.

You will be responsible for:

? Managing the day-to-day operations of the shopping centre and ensuring smooth running of all site activities.


? Leading and supporting on-site teams across operations, security, cleaning, and maintenance functions.


? Developing strong relationships with retailers, tenants, contractors, and key stakeholders.


? Managing service charge budgets and monitoring operational costs.


? Ensuring compliance with health and safety requirements, statutory regulations, and risk management procedures.


? Overseeing facilities management contracts and monitoring contractor performance.


? Maintaining high standards across centre presentation, cleanliness, and customer experience.


? Supporting operational delivery of marketing activities, events, and community initiatives.


? Working with senior stakeholders to support the commercial success of the centre.




What we are looking for:

? Previously worked as a Shopping Centre Manager, Retail Centre Manager, Centre Manager, Shopping Mall Manager, Operations Manager, Retail Operations Manager, Centre Operations Manager, Retail Property Manager, Deputy Centre Manager, Senior Operations Manager or in a similar role.
? Prior experience managing a shopping centre, retail destination, or large commercial property environment.


? Experience leading operational teams and managing facilities-related activities.


? Strong knowledge of health and safety, compliance, and risk management requirements.


? Background managing service charge budgets