Email Marketing Manager - Klaviyo, Agency

An opportunity has arisen for a Senior Email Account Manager to join a digital marketing agency supporting e-commerce brands across fashion, sportswear, supplements and other consumer sectors.

As a Senior Email Account Manager, you will lead client accounts from strategy and planning through campaign delivery, optimisation and performance reporting, using Klaviyo to drive measurable results.

This full-time role offers hybrid working options, with at least 3 days per week in the Putney office, and a salary of £32,000 - £44,000 with benefits.

You Will Be Responsible For:

? Managing client relationships, onboarding new accounts, conducting performance reviews, planning promotions and identifying retention risks.
? Developing campaign calendars, automated flow strategies, audience segmentation, list growth plans and A/B testing schedules.
? Managing Klaviyo campaigns and flows, including quality checks, scheduling, optimisation, dynamic content, deliverability and auditing underperforming automations.
? Briefing designers and copywriters, reviewing creative work, coordinating production through Monday.com and working with design and build teams to meet deadlines.
? Reporting on email revenue, store revenue contribution, campaign and flow performance, and list growth using Hiro Analytics, translating results into recommendations and monitoring account progress.


What We Are Looking For:

Essential:

? Approx 4 years experience in email marketing, including a minimum of 2 years managing multiple ecommerce clients within an agency.
? Strong practical experience with Klaviyo, including building automated flows, creating segments, running A/B tests, managing deliverability and generating reports independently.
? A proven track record of delivering revenue growth for direct-to-consumer (DTC) brands, with the ability to explain the strategies used and their results.
? A good understanding of creative email and copy, including briefing designers and