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We currently have an urgent vacancy for a Service Desk Support Analyst / IT Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff.
Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role.
Therefore, you must have been a working resident in the UK for the last 4 years.
Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
? Experience of working in 1st / 2nd line Service Desk support role
? Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
? Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
? Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl.
switches, routers and firewalls
? Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
? Desktop and browser security components: including site security certificates, firewalls and anti-virus
? Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
? Experience with IT Service Management tools i.e.
ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
? Ability to multitask across multiple incidents, be organised ....Read more...
Type: Permanent Location: Cardiff
Start:
Duration:
Salary / Rate: 26160 Per Annum
Posted: 2025-12-02 11:00:13
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We currently have an urgent vacancy for a Service Desk Support Analyst / IT Support Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff.
Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role.
Therefore, you must have been a working resident in the UK for the last 4 years.
Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
? Experience of working in 1st / 2nd line Service Desk support role
? Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
? Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
? Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl.
switches, routers and firewalls
? Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
? Desktop and browser security components: including site security certificates, firewalls and anti-virus
? Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
? Experience with IT Service Management tools i.e.
ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
? Ability to multitask across multiple incidents, be o ....Read more...
Type: Permanent Location: Cardiff
Start:
Duration:
Salary / Rate: 26160 Per Annum
Posted: 2025-12-02 10:57:52
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We currently have an urgent vacancy for a Service Desk Support Analyst on behalf of our client, a National Charity, based in the St Mellons area of Cardiff.
Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role.
Therefore, you must have been a working resident in the UK for the last 4 years.
Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
? Experience of working in 1st / 2nd line Service Desk support role
? Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
? Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
? Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl.
switches, routers and firewalls
? Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
? Desktop and browser security components: including site security certificates, firewalls and anti-virus
? Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
? Experience with IT Service Management tools i.e.
ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
? Ability to multitask across multiple incidents, be organised and have a ke ....Read more...
Type: Permanent Location: Cardiff
Start:
Duration:
Salary / Rate: 26160 Per Annum
Posted: 2025-12-02 10:54:52
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We currently have an urgent vacancy for a Service Desk Support Analyst on behalf of our client, a National Charity, based in the St Mellons area of Cardiff.
Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role.
Therefore, you must have been a working resident in the UK for the last 4 years.
Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
? Experience of working in 1st / 2nd line Service Desk support role
? Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
? Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
? Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl.
switches, routers and firewalls
? Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
? Desktop and browser security components: including site security certificates, firewalls and anti-virus
? Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
? Experience with IT Service Management tools i.e.
ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
? Ability to multitask across multiple incidents, be organised and have a ke ....Read more...
Type: Permanent Location: Cardiff
Start:
Duration:
Salary / Rate: 26160 Per Annum
Posted: 2025-12-01 16:37:54
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An exciting opportunity has arisen for a Cloud DevOps Engineer / Cloud Infrastructure Engineer to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare.
As a Cloud DevOps Engineer / Cloud Infrastructure Engineer, you will focus on building, automating, and managing scalable cloud infrastructure while ensuring the highest standards of security and availability.
This is a contract-based role (6-12 months) offering hybrid / remote working options, a salary range of £500 - £600 per day (Inside IR35) and benefits.
Responsibilities:
? Develop and automate infrastructure for cloud-native networks, integrating APIs for seamless operations.
? Work with virtual cloud firewall appliances (e.g., CheckPoint, Cisco) to ensure network security.
? Implement and manage routing protocols such as BGP and OSPF, with a focus on high-availability designs.
? Ensure adherence to software engineering best practices, including unit testing, code reviews, and troubleshooting.
? Support infrastructure-as-code practices using tools like Terraform, Pulumi, and GitOps principles.
? Contribute to an Agile development environment, collaborating with cross-functional teams to deliver robust solutions.
What We Are Looking For:
? Previously worked as a Cloud DevOps Engineer, DevOps Engineer, Platform Engineer, Cloud Infrastructure Engineer, Cloud Engineer, Infrastructure Engineer, Cloud Network Engineer, Cloud Platform Engineer, Cloud Operations Engineer,or in a similar role.
? Technical expertise in virtual cloud firewalls (CheckPoint, Cisco) and cloud security best practices.
? Strong Python programming skills for automation, API integration, and orchestration.
? Proven knowledge of routing protocols (BGP, OSPF) and high-availability architecture.
? Hands-on experience with Infrastructure-as-Code tools (e.g., Terraform, Pulumi) and GitOps methodologies.
? Expertise in software engineering ....Read more...
Type: Permanent Location: Westminster
Start:
Duration:
Salary / Rate: 500-600 Per Day
Posted: 2025-11-21 13:20:58
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An opportunity has arisen for an Senior DevOps Engineer / Infrastructure Lead to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As a Senior DevOps Engineer / Infrastructure Lead, you will be responsible for overseeing infrastructure strategy, driving DevOps best practices, and ensuring robust cloud operations across Azure and AWS environments.
This is a permanent role offering a salary of £43,450 and benefits.
You will be home or remote-based, with occasional travel to the office required.
Candidates must have the right to work in the UK.
Due to the nature of the role you will need to have been resident in the UK for at least 3-4 years in order to be able to comply with NPPV2 & SC security clearance requirements.
You will be responsible for:
? Leading and mentoring a multidisciplinary Infrastructure and DevOps team to deliver outstanding service levels and meet operational targets.
? Designing and implementing infrastructure and DevOps roadmaps aligned with organisational priorities.
? Overseeing cloud environments across AWS and Azure, ensuring performance, scalability, and security.
? Managing and improving Infrastructure as Code (IaC) deployment using GitHub and automation tools.
? Maintaining and optimising CI/CD pipelines to enable continuous delivery of secure and reliable applications.
? Managing container orchestration (Kubernetes/EKS) and serverless platforms (AWS Lambda).
? Implementing automation across deployment, monitoring, and scaling processes.
? Ensuring compliance with security standards and regulatory frameworks (including ISO27001, GDPR, and Cyber Essentials Plus).
? Collaborating closely with cross-functional teams to deliver integrated technical solutions.
? Producing documentation, reports, and governance for infrastructure and DevOps processes.
? Overseeing change and release management processes to ensure smooth delivery of updates a ....Read more...
Type: Permanent Location: Nationwide
Start:
Duration:
Salary / Rate: 43450 Per Annum
Posted: 2025-11-21 12:02:29
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An exciting opportunity has arisen for an IT Service Desk Analyst to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As an IT Service Desk Analyst, you will be providing first and second-line technical support, resolving incidents and requests while ensuring the smooth operation of IT services for the organisations internal users.
This is a permanent role offering hybrid working options (1-2 days at home), a salary of £26,150 and benefits.
Key Responsibilities:
? Providing 1st and 2nd line technical support to internal staff, ensuring all incidents are resolved in a timely manner.
? Following ITIL practices to manage and escalate incidents as required, in line with agreed service levels.
? Assisting with the setup and troubleshooting of hardware and software, particularly Microsoft-based systems and applications.
? Supporting internal customers in using IT tools, ensuring effective documentation and user guides are in place.
? Participating in IT projects and contributing to the continuous improvement of the service desk function.
What We Are Looking For:
? Previously worked as an IT Service Desk Analyst, Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role.
? Proven experience in 1st and 2nd line IT service desk support.
? Background of working in ITIL frameworks and enterprise IT environments.
? Strong technical knowledge of Microsoft Windows, Microsoft Office, and Active Directory.
? Hands-on experience with hardware troubleshooting, particularly desktops and laptops.
? Installation, configuration, and troubleshooting of Microsoft Windows 7, 8.1, 10, and Office 2010, 2013, 2016.
This is a fantastic opportunity to join a forward-thinking organisation in a role that offe ....Read more...
Type: Permanent Location: Cardiff
Start:
Duration:
Salary / Rate: 26160 Per Annum
Posted: 2025-11-21 11:21:14
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An exciting opportunity has arisen for a Marketing and Communications Manager to join a well-established public sector organisation supporting the Armed Forces.
This full-time, permanent role offers a salary of £36,530 and benefits.
Leading communications across the West Midlands, you'll craft and deliver strategies that highlight the Association's purpose, impact, and people - sharing authentic stories that bring their community to life and demonstrate the difference they make.
In this role you will advise senior leadership on communications strategy, internal messaging and brand consistency across the Association's network.
This is a great role for a Marketing and Communications professional who enjoys variety, storytelling, and building engagement across multiple audiences.
You will be responsible for:
? Leading the marketing and public relations function across a wide range of regional initiatives and events
? Developing and implementing annual communications plans aligned with organisational objectives
? Lead content creation across web, social media, and print platforms
? Manage media relations and support key events showcasing work to employers and community partners
? Producing press releases, newsletters, case studies, video content and web updates
? Liaising with external agencies, partners and stakeholders
? Managing the organisation's website including SEO optimisation and analytics reporting
? Line management of a Communications Administrative Officer
What we are looking for:
? Previously worked as a Marketing and Communications Manager, Communications Manager, Public Relations Manager, Marketing Manager, PR Manager, Marketing Officer, Marketing and Communications Officer or in a similar role.
? At least 1 year of experience in communications, public relations, or media
? Must be eligible for relevant security clearance due to the sensitive nature of the role
? Communications or marketing qualification (or relevant ....Read more...
Type: Permanent Location: Harborne
Start:
Duration:
Salary / Rate: 36530 Per Annum
Posted: 2025-11-11 13:23:22
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An opportunity has arisen for a Senior Data Engineer to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare.
As a Senior Data Engineer, you will be responsible for developing, automating, and optimising scalable data pipelines using modern cloud technologies.
This is a 6-12 month contract based role with hybrid / remote working options offering a salary of £500 - £650 per day (Inside IR35) and benefits.
You Will Be Responsible For:
? Designing and implementing cloud-based data architectures using Azure services.
? Building robust and scalable data pipelines to support complex, high-volume processing.
? Deploying and managing containerised workloads through Kubernetes, Helm, and Docker.
? Automating infrastructure using Infrastructure-as-Code tools such as Terraform and Ansible.
? Ensuring system reliability through observability, monitoring, and proactive issue resolution.
? Collaborating with cross-functional teams to align data solutions with wider business needs.
? Supporting the continuous improvement of processes, deployment, and data quality standards.
What We Are Looking For:
? Previously worked as a Senior Data Engineer, Data Engineer, Data Platform Engineer, Data Architect, Data Infrastructure Engineer, Cloud Data Engineer, DataOps Engineer, Data Pipeline Engineer, Devops Engineer or in a similar role.
? Proven experience with Azure cloud platforms and related architecture.
? Highly skilled in Python for data engineering, scripting, and automation.
? Strong working knowledge of Kubernetes, Docker, and cloud-native data ecosystems.
? Demonstrable experience with Infrastructure as Code tools (Terraform, Ansible).
? Hands-on experience with PostgreSQL and familiarity with lakehouse technologies (e.g.
Apache Parquet, Delta Tables).
? Exposure to Spark, Databricks, and data lake/lakehouse environments.
? Understanding of Agile development methods ....Read more...
Type: Permanent Location: Westminster
Start:
Duration:
Salary / Rate: 500-650 Per Day
Posted: 2025-11-06 12:48:55
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An opportunity has arisen for a Communications Manager to join a well-established public sector organisation providing administrative, logistical, and estate management support to Reserve units and cadet organisations.
As a Communications Manager, you will develop and deliver the organisation's communications strategy across all media and stakeholder channels.
This full-time, permanent role offers flexible working hours, a salary of £36,530 and benefits.
You will be responsible for:
? Leading the marketing and public relations function across a wide range of regional initiatives and events
? Developing and implementing annual communications plans aligned with organisational objectives
? Managing the creation and delivery of digital and social media content
? Producing press releases, newsletters, case studies, video content and web updates
? Maintaining brand consistency and ensuring adherence to brand guidelines
? Liaising with external agencies, partners and stakeholders
? Managing the organisation's website including SEO optimisation and analytics reporting
? Line management of a Communications Administrative Officer
What we are looking for:
? Previously worked as a Marketing and Communications Manager, Communications Manager, Public Relations Manager, Marketing Manager, PR Manager, Marketing Officer, Marketing and Communications Officer or in a similar role.
? At least 1 year of experience in communications, public relations, or media
? Must be eligible for relevant security clearance due to the sensitive nature of the role
? Communications or marketing qualification (or relevant equivalent experience)
? Must hold a full UK driving licence and be willing to travel extensively across the region
Ideal candidate will be someone who have the below:
? Proven experience in crafting press releases, web content, case studies, advertisements, and video materials
? Knowledge of digital marketing and social media platforms
? Prio ....Read more...
Type: Permanent Location: Harborne
Start:
Duration:
Salary / Rate: 36530 Per Annum
Posted: 2025-11-05 12:16:15
