Service Advisor

An opportunity has arisen for a Service Advisor with experience in HGV industry to join a well-established truck dealership, offering excellent benefits.

As a Service Advisor, you will be responsible for booking vehicles for maintenance and repair, coordinating with the workshop team to plan schedules.

You will be responsible for:

? Providing seamless customer service from vehicle drop-off to collection.
? Keeping customers informed on repair progress, authorising additional work, and conducting follow-up communications.
? Collaborating with Workshop and Parts departments to ensure timely vehicle readiness.
? Preparing job cards for Workshop and Breakdown Technicians.
? Managing MOT bookings and working with the Workshop Controller.
? Updating and maintaining all customer service documents and MOT paperwork.


What we are looking for:

? Previous experience in the HGV industry.
? Strong organisational skills with the ability to multitask and manage priorities.
? Excellent communication abilities, both with customers and internal teams.


Shifts:

? Monday - Friday: 7am - 4pm or 9am - 6pm
? Every other Saturday: 7am - 11am


Whats on offer:

? Competitive salary
? 20 days holiday plus bank holidays
? Manufacturer training
? Staff referral scheme


Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

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