Service Coordinator

An exciting opportunity has arisen for a Customer Service Coordinator to join our client, a leading independent sewage treatment specialist serving businesses, local authorities, charities, and residential customers across Southern England.

As a Customer Service Coordinator, you will coordinate and allocate maintenance tasks to engineers using scheduling software.

This full-time role offers salary range of £25,000 - £28,000 and benefits.Ideally, you will have some accounts experience especially with Xero (full training provided)

You will be responsible for:

? Handle and route incoming calls promptly, ensuring a professional and courteous response.
? Process purchase invoices and accurately maintain service and financial records.
? Organise and manage calendars, arranging appointments and service schedules.
? Support basic bookkeeping functions using Xero
? Prepare and update documents, spreadsheets, and presentations using Microsoft Office tools.
? Deliver general administrative support across multiple departments as required.


What we are looking for:

? Previously worked as a Service Administrator, Service Coordinator, Operations Coordinator, Operations Administrator, Accounts Administrator, Support Coordinator, Scheduler, Planning Administrator, Office Administrator, Engineering Administrator, Contracts Administrator, Technical Administrator, or in a similar role.
? Ideally have 2 years of experience in customer service and 1 year in scheduling.
? Ideally, you will have some accounts experience especially with Xero (full training provided)
? Skilled in using Microsoft Office applications (Word, Excel, PowerPoint).
? Excellent telephone manner and interpersonal skills.
? Experience in scheduling and accounting software would be preferred.


What's on offer:

? Competitive salary
? Company pension scheme
? Free on-site parking


Apply today - this is a fantastic opportunity to join a supportive and professional team!

Impor