Shopping Centre Manager / Operations Manager

An opportunity has arisen for a Shopping Centre Manager to join a well-established company managing shopping centres, specialising in retail asset management, leasing, and operations.

As a Shopping Centre Manager, you will lead the day-to-day management of the centre, driving operational standards, commercial performance, and team effectiveness.

This role offers a salary range of £60,000 - £80,000 and benefits.

You will be responsible for:

? Managing the smooth daily operation of the shopping centre
? Leading, supporting and developing on-site teams, including security personnel
? Building and maintaining positive occupier relationships, handling enquiries, compliance matters and negotiations
? Overseeing site presentation, facilities management, maintenance and cleaning standards
? Supporting and delivering promotional campaigns and events to enhance visitor engagement
? Maximising retail performance through effective space utilisation and merchandising initiatives
? Managing budgets, monitoring expenditure and supporting financial performance targets
? Ensuring compliance with health and safety procedures and emergency protocols
? Reviewing operational performance and identifying opportunities for improvement


What we are looking for:

? Previously worked as a Shopping Centre Manager, Retail Centre Manager, Centre Manager, Shopping Mall Manager, Operations Manager, Retail Operations Manager, Centre Operations Manager, Retail Property Manager or in a similar role.
? Prior experience within shopping centre management or a retail management environment
? Strong leadership capability with experience managing and motivating teams
? Sound understanding of retail operations and commercial performance
? Well-organised with the ability to manage competing priorities effectively
? Strong problem-solving skills with a proactive and hands-on approach
? Knowledge of health and safety compliance within a multi-site or public-facing environment