Business Centre Coordinator / Administrator

An opportunity has arisen for a Business Centre Coordinator / Administrator to join a leading business support organisation providing independent advice, consultancy, finance, marketing and training to help small and growing businesses develop and thrive

As a Business Centre Coordinator / Administrator, you will be supporting the smooth day-to-day running of the centre, combining reception, administration, facilities coordination and customer service.

This role offers salary of £27,500 and benefits.

This is a fully office-based role, 5 days per week.

A 4-day, 0.8 FTE arrangement may be considered for an exceptional candidate.

You will be responsible for:

? Managing reception duties and providing a professional first point of contact for visitors, tenants and enquiries.
? Delivering a high standard of customer service across face-to-face, telephone and email communication.
? Providing accurate administrative support, including maintaining CRM records and preparing reports.
? Raising and issuing invoices as required.
? Supporting tenant administration, including onboarding, renewals, offboarding and lease-related documentation.
? Opening and securing the premises and individual units when required.
? Monitoring general building requirements, including cleanliness, stock levels and supplies.
? Coordinating meeting room bookings, including room preparation and refreshments.
? Supporting centre marketing activities such as newsletters, social media and tenant events.
? Handling initial enquiries and directing clients towards relevant services and support.
? Monitoring services and liaising with clients to obtain supporting information where necessary.
? Maintaining accurate client records, statistics and monitoring information.


What we are looking for:

Essential:

? Experience working with CRM and content management systems.
? Level 3 education or equivalent.
? Background in customer service and general administration.
? Skilled in u